Privacy Policy

1. Information We Collect

We may collect the following types of personal information:

a. Personal Information.

• Full Name
• Email Address
• Phone Number
• Home or Delivery Address

b. Location Information

• Precise location for gas delivery services when you place an order.

c. Purchase Information

• Details of gas orders and transaction history (no payment information is stored on our servers).

d. Device and Usage Information

We may automatically collect information such as:

• Device type and operating system
• IP address
• App usage data (crash logs, interactions)

Note: Some of this information may be collected by third-party services we use, such as analytics and mapping SDKs.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process orders and deliver gas to your location
• To create and manage user accounts
• To provide customer support
• To improve app performance and user experience
• To send service-related updates and notifications
• To comply with legal obligations

3. Data Sharing and Disclosure

We do not sell or share your personal information with third parties for advertising purposes. We may share data with:

• Service providers who help us deliver services (e.g. delivery partners, SMS/email service providers)
• Analytics and error reporting tools (e.g. Google Analytics, Firebase Crashlytics)
• Legal authorities if required to comply with applicable laws or in response to lawful requests

4. Data Security

We implement appropriate technical and organizational security measures to protect your data. All data transmitted between your device and our servers is encrypted in transit.

5. Your Rights and Choices

You have the right to:

• Access and update your personal information​
• Request deletion of your account and associated data
• Withdraw consent where processing is based on consent

You may make a data deletion or account deletion request by contacting us at: https://flexigas.co/contact

6. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal data from children. If we learn that a child under 13 has provided us personal information, we will delete it.

7. Retention of Data

We retain your data only as long as necessary for the purposes outlined in this policy, or as required by law. If your account is inactive for a prolonged period, or upon your request, we will delete your data within 90 Days.

8. Third-Party Services

Our app may use third-party services (e.g. Google Maps SDK, Firebase). These services may collect data independently. We recommend reviewing their privacy policies:

• Google Privacy Policy
• Firebase Privacy Policy

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes through the app or website.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: support@flexigas.co

Contact Form: https://flexigas.co/contact